Garage Living has been the go-to for turning ordinary garages into extraordinary spaces with high-quality products across North America. They’re not just a service, they’re an experience. Since 2005, Garage Living has transformed thousands of garages for homeowners. From sleek solutions to high-end finishes, they have it all. Their dedication to quality means every product is meticulously tested to meet the highest standards, making sure your garage looks and functions perfectly.
How Garage Living Handled Their Supply Chain
Garage Living, which operates franchises across the US, used to distribute their products directly to job sites through a third-party logistics (3PL) provider. However, their fulfillment partner in Atlanta, GA, encountered significant issues, including inaccurate shipping, poor inventory management, and unreliable reporting. As a result, Garage Living had to take control of all US orders from their headquarters in Ontario, Canada. This cross-border logistics approach led to high freight costs and slow delivery times, causing frustration among their franchises.
Garage Living hit a major roadblock with their US fulfillment partner in Atlanta, GA. This partner struggled with the basics such as shipping products accurately, managing inventory and providing reliable reports. The result? Garage Living had to take matters into their own hands. This meant managing all US orders from their headquarters in Ontario, Canada. This cross-border operation led to sky-high freight costs and frustratingly slow delivery times, causing headaches for franchises.
The oversized and heavy nature of many products only added to the chaos, straining both finances and operations. On top of that, handling custom orders and quoted freight for high-value items demanded careful management and on-site inspections, making an already tough situation even more complex.
All Points stepped in to tackle Garage Living’s fulfillment challenges with a game-changing strategy. We orchestrated the relocation of over 7000 pallets from the old facility to All Points, managing every detail from pick-ups to carriers for a seamless transition. Our team conducted a meticulous physical inventory count as items arrived, and we started shipping orders to US franchises within just four weeks.
We took charge of coordinating all custom order freight and quoted out freight to make sure high-value items were handled with precision. By working closely with Garage Living, we got to the heart of their B2B business model and unique needs. This understanding allowed us to develop a custom integration with their ERP system, automating inventory management and reporting.
To streamline operations even further, we implemented advanced inventory management and a robust order management system (OMS). This comprehensive approach ensured smooth and efficient fulfillment, allowing Garage Living to focus on what they do best - transforming garages.
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Services Provided
At All Points, we support Garage Living with their fulfillment needs by providing comprehensive logistics and distribution services. Our end-to-end fulfillment solutions ensure that all materials and products are delivered directly to their job sites efficiently and on time.
The Results
- Increased production by over20%
- 40%Saved on shipping
costs
All Points slashed the lead time from order to delivery by half, thanks to our efficient logistics and freight management solutions. This not only sped up the process but also delivered substantial savings on freight costs. Now, Garage Living benefits from daily inventory synchronization with All Points, putting an end to the uncertainty they faced with their previous partner. With these improvements, Garage Living can focus on what matters most - providing top notch work for their clients.
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